Once the HELOC is on-boarded with our servicer Shellpoint Mortgage Servicing, the borrower will receive a welcome letter package and a draw book.
The minimum for additional draws is as follows:
- $1,000 for any state other than Texas
- $4,000 for Texas
- No draw fees in any state
Below is the contact information for Shellpoint Mortgage Servicing:
Shellpoint Mortgage Servicing
P.O. Box 60535
Dallas, TX 75265-0840
You may reach the Shellpoint Mortgage Servicing Customer Service Department at 1-800-365-7107.
8:00 AM to 9:00 PM Monday through Friday (ET) and Saturdays 10:00 AM to 2:00 PM ET.
https://www.shellpointmtg.com/
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